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Sr Small Business Specialist II - Maple Court

Company Name:
Santander Bank
Schedule Details/Location
Newark, NJ
This full time position is located at 243 Chestnut Street Newark, NJ 07105.
Job Duties
A dedicated resource that is responsible for acquiring new customers and deepening relationships with existing customers. New customers are sourced through prospecting, referrals from centers-of-influence as well as successfully leveraging internal and external partnerships.
Determines and sells appropriate product and service solutions to meet the banking needs of prospects and customers
Responsible for growing the profitability, relationship depth and retention of a portfolio of existing customers.
The Specialist is based out of a branch, but spends the majority of their time meeting with prospects and customers at their place of business.
Reports to both the Small Business Sales Manager and the Branch Manager
Primary Duties & Responsibilities:
Actively engages in customer outreach efforts focused on acquiring new small business customers. Outreach efforts will include but not limited to lead lists, internal and external referrals, and cold calling.
Actively engages in customer outreach efforts to expand relationships with existing customers.
Responsible for a portfolio of small business customers with a prescribed process for contacting these customers in order to grow, retain, and improve the profitability of these relationships.
Conducts customer conversations and appointments following a prescribed sales process to effectively uncover customer needs and provide relevant solutions.
Fulfills solutions including opening deposit accounts, completing the entire loan application process and servicing the ongoing needs of customers
Develops and maintains relationship with in-branch partners and key external business partners to increase cross-sell and achieve sales goals
Qualifications
Bachelors or Equivalent
Full understanding of the business credit process.
Experience in banking/financial services.
Minimum 5 years sales and relationship management experience.
Business to business sales experience preferred.
Advanced knowledge of small business credit
Excellent sales, prospecting, customer service and relationship management skills
Knowledge of cash management products for referral opportunity
Strong organizational and time management skills
In compliance with the requirements outlined within the Compensation Requirements under the Truth-in-Lending Act (LO Comp Rule) effective January 1st 2014; Santander Bank will now perform a credit check as part of, and in addition to, the existing background check for all positions where one must perform job functions of a loan originator as defined by the LO Comp Rule.
Contact Information
Job ID # 59714
Notes
Performs job requirement/responsibilities in compliance with applicable laws and regulations
To express interest in and be considered for a position, please provide your background information and work experience by completing the employment application in its entirety. Incomplete information may result in rejection of your application from consideration.
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Title: Sr Small Business Specialist II - Maple Court
Job ID: 59714
Location: New Jersey

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