Customer Service Representative
2.
7 Newark, NJ Newark, NJ Full-time Full-time $50,000 a year $50,000 a year 1 day ago 1 day ago 1 day ago Logistics Customer Service Representative INTERATLAS LOGISTICS 320 Elizabeth Ave Suite 107 Newark New Jersey 973-732-9786 ABOUT INTERATLAS InterAtlas consists of InterAtlas Chemical Inc.
and InterAtlas Logistics Inc.
, with operations in both Canada and the United States.
We are headquartered in St Catharines, Ontario, Canada and have additional operations in Newark, NJ and Jacksonville, FL.
As well as Kimya Turkey.
As a group we source chemical raw materials from vendors across the globe and transport them to our warehouses and on to our North American based clients.
With combined and growing annual revenues of $50,000,000 USD, supported by 50
employees, we are a small team with big ambitions.
InterAtlas offers its employees a unique opportunity to learn, grow and fast-track their careers in a well-managed, well-established company, with strong values centered around Being Relevant.
The name InterAtlas literally means In Between Giants, and to outsmart the giants it requires people with drive who like to develop and grow.
Our culture is very dear to us and we will go to great lengths to strengthen our culture with the right hires.
ABOUT THE ROLE The Customer Service Representative (CSR) interacts with customers to provide and process information in response to inquiries, concerns and requests regarding sales orders and the Company's products and services.
The CSR is responsible for continuous communication and collaboration with all team members pertaining to customer accounts and sales orders.
The successful applicant is a multi-tasker with excellent communication skills and an upbeat attitude.
The ideal candidate should always be willing to meet each challenge directly, be attentive and maintain a high level of accuracy in their work.
HOW YOU WILL MAKE A DIFFERENCE Receive orders directly via phone, email or electronically.
Consistently respond to all inquires in a professional and timely manner Ensure processing order tasks are completed accurately, with attention to detail and customer requirements Develop an accurate working knowledge of company products, operating systems, and standards with all aspects of customer service Coordinating with the warehouse team and suppliers for complete planning of loadings and pickups including providing instructions QUALIFICATIONS THAT ARE IMPORTANT TO US Strong background in Logistics or Transportation is necessary High school diploma or higher At least 2 years' experience and/or training in a service-related industry Time management skills and ability to manage multiple orders at once Must be detail oriented with excellent follow up skills Excellent verbal and written skills Well experienced using software technology, such as e-mail, Microsoft Office, etc Excellent at working in a team environment, with an active role in their own development by integrating coaching/feedback on performance into daily routines WHAT WE CAN OFFER YOU Join a growing company, and be part of a dynamic team! Company Paid
Benefits:
Medical, Dental, Vision Paid holidays, sick days & vacation Employee Referral Bonus Program Employee Discount Perks Program Benefit from a good work life balance Personal & professional growth opportunities Join a politics-free work environment Job Type:
Full-time Salary:
$50,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Newark, NJ Newark, NJ Full-time Full-time $50,000 a year $50,000 a year 1 day ago 1 day ago 1 day ago Logistics Customer Service Representative INTERATLAS LOGISTICS 320 Elizabeth Ave Suite 107 Newark New Jersey 973-732-9786 ABOUT INTERATLAS InterAtlas consists of InterAtlas Chemical Inc.
and InterAtlas Logistics Inc.
, with operations in both Canada and the United States.
We are headquartered in St Catharines, Ontario, Canada and have additional operations in Newark, NJ and Jacksonville, FL.
As well as Kimya Turkey.
As a group we source chemical raw materials from vendors across the globe and transport them to our warehouses and on to our North American based clients.
With combined and growing annual revenues of $50,000,000 USD, supported by 50
employees, we are a small team with big ambitions.
InterAtlas offers its employees a unique opportunity to learn, grow and fast-track their careers in a well-managed, well-established company, with strong values centered around Being Relevant.
The name InterAtlas literally means In Between Giants, and to outsmart the giants it requires people with drive who like to develop and grow.
Our culture is very dear to us and we will go to great lengths to strengthen our culture with the right hires.
ABOUT THE ROLE The Customer Service Representative (CSR) interacts with customers to provide and process information in response to inquiries, concerns and requests regarding sales orders and the Company's products and services.
The CSR is responsible for continuous communication and collaboration with all team members pertaining to customer accounts and sales orders.
The successful applicant is a multi-tasker with excellent communication skills and an upbeat attitude.
The ideal candidate should always be willing to meet each challenge directly, be attentive and maintain a high level of accuracy in their work.
HOW YOU WILL MAKE A DIFFERENCE Receive orders directly via phone, email or electronically.
Consistently respond to all inquires in a professional and timely manner Ensure processing order tasks are completed accurately, with attention to detail and customer requirements Develop an accurate working knowledge of company products, operating systems, and standards with all aspects of customer service Coordinating with the warehouse team and suppliers for complete planning of loadings and pickups including providing instructions QUALIFICATIONS THAT ARE IMPORTANT TO US Strong background in Logistics or Transportation is necessary High school diploma or higher At least 2 years' experience and/or training in a service-related industry Time management skills and ability to manage multiple orders at once Must be detail oriented with excellent follow up skills Excellent verbal and written skills Well experienced using software technology, such as e-mail, Microsoft Office, etc Excellent at working in a team environment, with an active role in their own development by integrating coaching/feedback on performance into daily routines WHAT WE CAN OFFER YOU Join a growing company, and be part of a dynamic team! Company Paid
Benefits:
Medical, Dental, Vision Paid holidays, sick days & vacation Employee Referral Bonus Program Employee Discount Perks Program Benefit from a good work life balance Personal & professional growth opportunities Join a politics-free work environment Job Type:
Full-time Salary:
$50,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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