Technical Sales Support Specialist
Ametek, Inc.
AMETEK Process Instruments is a worldwide manufacturer of process analyzers and instrumentation.
We focus our experience on designing new, innovative analyzers that help our customers achieve higher levels of productivity and quality.
By seeking out ways to overcome the limitations of current methods of process monitoring, control, and quality assurance, we have created some of the most capable, unique technologies in the world.
A business unit of the Process and Analytical Instruments division of AMETEK Inc.
, we are part of a global corporation with a growth plan founded on four key strategies:
Operational Excellence, Strategic Acquisitions, Global & Market Expansion and New Products.
We are looking for a Technical Sales Support Specialist to join our team.
As a member of the Technical Support Group, provide technical and sales support for customers, area managers, representatives, and distributors and for our international offices.
Essential duties and responsibilities include the following (other duties may be assigned):
Perform technical review of RFQ specifications and provide quote proposals.
Interface with customers, representatives, and distributors to gather project requirements for evaluation of applications.
Write proposals and ensure that quoted pricing meets AMETEK objectives.
Provide support on all standard quotes and projects and work with applications engineers at the factory on all non-standard equipment.
Liaise with factory and customers to ensure communications are clearly defined and understood.
When required, provide project management support to customers after products are ordered.
Perform technical and commercial review of orders and work with customers/distributors to resolve discrepancies.
Provide sales support via phones, Microsoft Teams when required.
Provide weekly reports.
Perform other tasks that benefit the business unit as directed.
Job Requirements:
B.
S.
Engineering, Science or equivalent.
Experience 2 - 3 years (5 years desired) in technical support, field service, application engineering or field related work.
Proficient with Microsoft Office, Navision, and Salesforce.
Good writing and verbal communication skills required.
Must have the ability to pursue short- and long-term projects without supervision.
Ability to interface and work with production, engineering and service department to provide project management for customer orders.
Ability to work effectively with customers, distributors, representatives, and area managers.
Knowledge of AMETEK products and applications.
Some travel is expected, and a valid passport is required.
Knowledge of analytical methods (UV, IR, etc.
), environmental regulations and area classifications with process knowledge including chemical/petrochemical production and related industries.
Possess a sincere passion for meeting customer requirements and serving support and training needs of representative and distributor organization contacts.
Have the ability to review complex bid packages.
Recommended Skills Communication Environmental Laws Field Service Management Hardworking And Dedicated Instrumentation Mergers And Acquisitions Estimated Salary: $20 to $28 per hour based on qualifications.
AMETEK Process Instruments is a worldwide manufacturer of process analyzers and instrumentation.
We focus our experience on designing new, innovative analyzers that help our customers achieve higher levels of productivity and quality.
By seeking out ways to overcome the limitations of current methods of process monitoring, control, and quality assurance, we have created some of the most capable, unique technologies in the world.
A business unit of the Process and Analytical Instruments division of AMETEK Inc.
, we are part of a global corporation with a growth plan founded on four key strategies:
Operational Excellence, Strategic Acquisitions, Global & Market Expansion and New Products.
We are looking for a Technical Sales Support Specialist to join our team.
As a member of the Technical Support Group, provide technical and sales support for customers, area managers, representatives, and distributors and for our international offices.
Essential duties and responsibilities include the following (other duties may be assigned):
Perform technical review of RFQ specifications and provide quote proposals.
Interface with customers, representatives, and distributors to gather project requirements for evaluation of applications.
Write proposals and ensure that quoted pricing meets AMETEK objectives.
Provide support on all standard quotes and projects and work with applications engineers at the factory on all non-standard equipment.
Liaise with factory and customers to ensure communications are clearly defined and understood.
When required, provide project management support to customers after products are ordered.
Perform technical and commercial review of orders and work with customers/distributors to resolve discrepancies.
Provide sales support via phones, Microsoft Teams when required.
Provide weekly reports.
Perform other tasks that benefit the business unit as directed.
Job Requirements:
B.
S.
Engineering, Science or equivalent.
Experience 2 - 3 years (5 years desired) in technical support, field service, application engineering or field related work.
Proficient with Microsoft Office, Navision, and Salesforce.
Good writing and verbal communication skills required.
Must have the ability to pursue short- and long-term projects without supervision.
Ability to interface and work with production, engineering and service department to provide project management for customer orders.
Ability to work effectively with customers, distributors, representatives, and area managers.
Knowledge of AMETEK products and applications.
Some travel is expected, and a valid passport is required.
Knowledge of analytical methods (UV, IR, etc.
), environmental regulations and area classifications with process knowledge including chemical/petrochemical production and related industries.
Possess a sincere passion for meeting customer requirements and serving support and training needs of representative and distributor organization contacts.
Have the ability to review complex bid packages.
Recommended Skills Communication Environmental Laws Field Service Management Hardworking And Dedicated Instrumentation Mergers And Acquisitions Estimated Salary: $20 to $28 per hour based on qualifications.
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