Technology Support Specialist Intern Customer Service & Call Center - Newark, NJ at Geebo

Technology Support Specialist Intern

Company DescriptionAbout KIPP New Jersey KIPP New Jersey is part of the nationally recognized Knowledge Is Power Program network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life.
In 2002, KIPP New Jersey first opened its doors in Newark's South Ward as a single class of 80 fifth graders and has since grown to educate 7,035 students in grades K-12 across 15 schools in Newark and Camden.
More than 90% of KIPP New Jersey students currently qualify for free or reduced meals.
By 2025, KIPP New Jersey will have fifteen schools in Newark and five in Camden providing a world-class education to over 10,300 students.
To learn more, visit www.
kippnj.
org.
Job DescriptionHere's what you should know:
KIPP New Jersey is looking for Technology Support Interns to prepare our schools for the upcoming school year.
This is a paid position that reports to the Technology Manager, Cody Tanner ( email protected ).
The summer internship will run from June 12th-September 1st.
Interns will be required to work Monday-Friday from 8am-5pm which includes a 1-hour unpaid lunch.
The objective of this position is to provide the required support and services to our schools that includes maintenance, new device deployments, and retirement of aged out devices.
The ultimate goal is to ensure that all our schools and classrooms are in optimal condition for the upcoming school year.
The successful candidate will collaborate with a team of up to 10 interns and 5 full time technology specialists.
Why join KIPP New Jersey? Great question! We're really passionate about kids, fun and improvement.
We make a positive difference in the communities that we serve! This is what your typical day will look like.
June and July Breakdown, re-wire, and deploy computers into carts Unbox and deploy student computers Align classroom projectors and replace lamp/filters Inventory all technology equipment Install VOIP phones August Finishing up any June/July tasks not completed Work side by side with our techs to support our schools and staff by responding to technology tickets Troubleshooting hardware and software issues on desktops, laptops, Chromebooks, and tablets Setup & configure new printers Regular check-ins with the Technology Manager QualificationsMust haves Required Hands-on experience with the following:
Installing and configuring Windows 10 Troubleshooting hardware and software issues on desktops, laptops, Chromebooks, and tablets.
Basic networking knowledge:
TCP/IP, Wireless Meticulous analytical and organizational skills Proven ability to multi-task and work independently Additional InformationCompensation & Benefits In addition to a competitive salary, KIPP NJ offers a full comprehensive benefits plan, including health care, retirement, a school laptop and transportation benefits for TEAMmates commuting into New Jersey from the New York City area.
KIPP New Jersey / KIPP Miami is an equal opportunity employer Recommended Skills Analytical Attention To Detail Coordinating Laptops Maintenance Microsoft Windows Estimated Salary: $20 to $28 per hour based on qualifications.

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