Support Coordinator- Part-Time Leading To Full-Time Customer Service & Call Center - Newark, NJ at Geebo

Support Coordinator- Part-Time Leading To Full-Time

Quick Apply Part-time 57 minutes ago Full Job Description If you are an experienced Support Coordinator that is open to working in Northern New Jersey and looking to thrive, then 7TH & Madison Extensions of Empowerment may be in your future.
We are looking for an experienced Support Coordinator to join our team in Northern New Jersey to serve families in Bergen and neighboring areas (including Morris, Essex and Passaic).
This position is a combination of remote work and field visits, so candidates should have the ability to travel in these areas.
We are a diverse team linking individuals who have developmental disabilities, their families, and the community together to foster growth and independence.
If you have a strong work ethic, great research and communication skills, and a passion for helping your community, you may be our next Support Coordinator.
At 7TH & Madison, you will be appreciated and recognized for great work with competitive pay and a benefits package.
As a part of our team, you will have a flexible schedule, the ability to work from home on some days, and will be paid for training.
Part-time Support Coordinators require availability during the morning hours with flexibility and maintain a minimum caseload of 15 members to be built over a 6- month period or less at their manager's discretion.
Total caseloads are to be determined by the Support Coordinator and Support Coordinator Supervisor and not to exceed 24 members.
Support Coordinator
Responsibilities:
Adhere to all the responsibilities required by the NJ Division of Developmental Disabilities (DDD) including:
Explaining to members and their families the Fee-for-Service individualized budget system supporting people with developmental disabilities in NJ Superb communication skills (oral and written) Working with the participant and family in creating a support and service plan that details:
how best to support the person, defines the needed services and their cost while ensuring the plan is within their budget, selects providers that will implement the service plan Monitoring the implementation of the plan with monthly phone contact, quarterly face-to-face visits, annual home visits, and subsequent reports/meetings Revising the service plan as needed to reflect the changing goals and needs of the member and or family Assisting the member and family in successfully navigating the complex social service and provider system supporting individuals with disabilities in your coverage area Effectively listen, communicate, and provide compassionate support to the consumer and their family Learning and becoming comfortable discussing the financial and legal issues facing people with disabilities and their families including Guardianship, Wills, and Special Needs Trusts Inputting and updating all support activity as required by DDD and 7TH & Madison Responding quickly (within 48 hours or less) to all requests for information from:
consumers, their family, service providers, DDD officials, and 7TH & Madison management regarding the members you serve Proficiently and effectively use technology in communication with members and preparing service plans and DDD budgets Represent 7TH & Madison in a professional manner upholding the values it represents at all times Meet all required monthly deliverables Successful 7TH & Madison Support Coordinators Are:
Effective listeners that can translate concerns into positive action Have good verbal and written communication skills Problem solvers and passionate in helping their members Enjoy working with a wide variety of people and possess multicultural sensitivity Adept at advocating for services and supports without alienating others Enjoy working at a fast pace, prioritize needs, and meet deadlines Self-disciplined and will do what is necessary to get the job done Organized and have an attention to necessary detail Comfortable making presentations to groups Want to become experts in their field Can multi-task to get the work done Are comfortable with technology including Microsoft Office 365 Tenacious in reaching out and asking for help when needed Positive and optimistic when helping others Have excellent researching abilities and can navigate the disability system Support Coordinator State of New Jersey Requirements:
A Bachelor's degree in any subject One year of direct experience with adults (18+) with developmental disabilities including professional, volunteer, and family experience Ability to pass fingerprinting, drug screening, and criminal background checks Must have your own reliable transportation as regional travel is required Preferred
Qualifications:
Previous or current experience as a Support Coordinator Bilingual, including American Sign Language Resident of the State of NJ
Benefits:
Health Insurance for Full-Time Support Coordinators Monthly Travel & Toll Reimbursement Annual Office Supply Reimbursement Job Type:
Part-time Pay:
$20,160.
00 - $35,500.
00 per year
Benefits:
Flexible schedule Schedule:
Choose your own hours Day shift COVID-19 considerations:
Per Executive Order No.
283 COVID-19 vaccinations are required.
Application Question(s):
Are you fully vaccinated and have proof of vaccination? Do you reside in New Jersey? Education:
Bachelor's (Required)
Experience:
working with adults with developmental disabilities:
1 year (Required) License/Certification:
Driver's License (Required) Willingness to travel:
50% (Required) Work Location:
Hybrid remote in Newark, NJ 07102 Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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