Systems Engineer Specialist
Job summaryGood storytelling starts with great listening.
At Audible, that means each role and every project has our audience in mind.
Because the same people who design, develop, and deploy our products also happen to use them.
To us, that speaks volumes.
ABOUT THIS ROLEAs a Systems Engineer II, you will manage maintenance duties such as patching, firmware updates, and software deployments, and work on improving these activities.
As Audible continues to expand and adapt to a different way of working, you will also be an integral part of helping to redefine and evolve the company's storage, server, and network infrastructure with respect to both software and hardware to meet the needs of a hybrid workplace.
ABOUT THE TEAMTo meet and exceed our customers' expectations, Audible IT Operations is looking to hire a multi-faceted professional to join its Systems Engineering team to help support the back-office infrastructure so our internal departments and teams can continue to deliver a great Audible experience.
ABOUT YOUYou have familiarity with on-call rotations, supporting 24x7 operations, and are able to navigate various challenges to quickly find solutions for issues with the aforementioned infrastructure.
Not every problem will have a clear starting point so you should be comfortable dealing with ambiguity to assess and manage risks and have situational awareness to anticipate and resolve potential issues.
If you enjoy solving these complex technical and business problems from the ground up, we are interested in you.
As a Systems Engineer Specialist, you willAssist with the day-to-day systems administration, project implementations, and IT operations.
Provide support to Audible's infrastructure (hardware, software, and OS) including but not limited to servers, workstations, and networking.
Contribute to the team's infrastructure technology planning to ensure site resiliency as well as hardware lifecycle management.
Maintain and enforce Information Security policies such as application security, identity and access management, disk and file level encryption solutions, governance, compliance, and audit.
Assist in the continuous development of current software applications, scripts, and automations.
Monitor infrastructure capacity needs and ensure that systems are capable of handling unanticipated or future utilization.
Be an escalation point for the team and provide technical leadership to appropriate personnel on system administration and engineering activities.
Work with the team to manage the processing of incoming support requests, ensuring effective and timely resolution of issues including coordinating with other departments to ensure problems are satisfactorily resolved.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
At Audible, that means each role and every project has our audience in mind.
Because the same people who design, develop, and deploy our products also happen to use them.
To us, that speaks volumes.
ABOUT THIS ROLEAs a Systems Engineer II, you will manage maintenance duties such as patching, firmware updates, and software deployments, and work on improving these activities.
As Audible continues to expand and adapt to a different way of working, you will also be an integral part of helping to redefine and evolve the company's storage, server, and network infrastructure with respect to both software and hardware to meet the needs of a hybrid workplace.
ABOUT THE TEAMTo meet and exceed our customers' expectations, Audible IT Operations is looking to hire a multi-faceted professional to join its Systems Engineering team to help support the back-office infrastructure so our internal departments and teams can continue to deliver a great Audible experience.
ABOUT YOUYou have familiarity with on-call rotations, supporting 24x7 operations, and are able to navigate various challenges to quickly find solutions for issues with the aforementioned infrastructure.
Not every problem will have a clear starting point so you should be comfortable dealing with ambiguity to assess and manage risks and have situational awareness to anticipate and resolve potential issues.
If you enjoy solving these complex technical and business problems from the ground up, we are interested in you.
As a Systems Engineer Specialist, you willAssist with the day-to-day systems administration, project implementations, and IT operations.
Provide support to Audible's infrastructure (hardware, software, and OS) including but not limited to servers, workstations, and networking.
Contribute to the team's infrastructure technology planning to ensure site resiliency as well as hardware lifecycle management.
Maintain and enforce Information Security policies such as application security, identity and access management, disk and file level encryption solutions, governance, compliance, and audit.
Assist in the continuous development of current software applications, scripts, and automations.
Monitor infrastructure capacity needs and ensure that systems are capable of handling unanticipated or future utilization.
Be an escalation point for the team and provide technical leadership to appropriate personnel on system administration and engineering activities.
Work with the team to manage the processing of incoming support requests, ensuring effective and timely resolution of issues including coordinating with other departments to ensure problems are satisfactorily resolved.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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